Last Updated: [02-03-2026]
This Refund and Cancellation Policy outlines the terms under which payments made on the MagiXDays platform may be refunded or cancelled. By purchasing or activating any membership plan or service on the platform, users agree to the terms described in this policy.
MagiXDays is a digital promotion and engagement platform where users participate in tasks, promotional activities, and referral programs. Certain features of the platform may require the activation of a membership plan or participation fee to access platform activities.
Membership plans enable users to access platform features and participate in engagement activities. These plans are not financial products or investment schemes.
Users may choose to discontinue using the platform at any time. However, cancellation of a membership plan does not automatically guarantee a refund of the participation fee once the membership has been activated and platform access has been granted.
Once a membership plan has been activated and the user has gained access to platform features, the membership will remain active for the duration specified under the plan.
Refunds may be considered only under specific circumstances, such as:
All refund requests must be submitted within a reasonable period from the date of the transaction and will be reviewed by the platform administration.
Refunds will generally not be provided in the following cases:
Users may accumulate reward points or bonuses through participation in platform activities. Withdrawal requests for eligible balances may be processed according to the platform's withdrawal rules, minimum withdrawal limits, and verification procedures.
Withdrawal processing times may vary depending on payment methods, security verification, and operational procedures.
All payments made on the MagiXDays platform are processed through authorized payment gateways. Any issues related to payment transactions may require verification with the payment processor before a refund or correction can be issued.
The platform reserves the right to deny refunds or cancel transactions if fraudulent activity, abuse of the platform, or violation of the Terms and Conditions is detected.
MagiXDays reserves the right to modify or update this Refund and Cancellation Policy at any time to reflect operational changes or regulatory requirements. Users are encouraged to review this policy periodically.
If you have questions regarding refunds or cancellations, you may contact the support team through the Support Center available on the platform.